- Home to well known providers
- 24/7 live chat
- No deposit fees
- Low maximum withdrawal limits per transaction
- No withdrawals after 18:00 GMT+3
General Information about Windetta Casino
Windetta Casino is an online casino, fully licensed by the Government of Curacao. And, when it comes to your online data, the casino has you covered with the use of SSL encryption.
The casino supports multiple languages which can be selected from the home page and is available across all devices. So if you prefer mobile casino sites, you’re in luck. The casino is fully compatible on the latest smartphones or tablets, or straight through your web browsers.
One thing we liked about the casino is their Achievements and Missions feature where you can earn additional casino bonuses and rewards. There’s also a Shop where you can get Golden Roses in exchange for bonus money. More information regarding the casino is available below, in our expert casino review.
Payment Information and Options at Windetta Casino
The casino supports a wide range of payment methods, and you’ll also be pleased to know that there are no deposit fees.
The minimum withdrawal is 20 EUR, and withdrawals are available only to verified accounts, so you’ll need to send identification documents and complete the KYC procedure first. Once you do this, depending on the method you use, you will have to wait 24-48 hours for the casino to process your withdrawal.
All withdrawal requests are processed by the financial department within 24 hours, every day from 9.00-18.00 (GMT+3).
You can have three withdrawal requests in your account at one time and can withdraw up to 1000 EUR per transaction. You can withdraw up to 3000 EUR per day or 50,000 EUR per month. If you have received a casino bonus which is free spins, the maximum you can withdraw is 100 EUR.
Customer Support at Windetta Casino
If you have any questions or concerns, you can contact the casino at any time. In our experience, the quickest option is through live chat, which can be launched from any page.
Live chat is open 24/7 and is currently available in English and German. You will be transferred to a live chat agent, or during busy periods. You will join a queue until one is available. It took a few minutes for us to be connected, but once we were, the agent was friendly and knowledgeable.
Other ways to contact support include email. There are three different departments you can email, and the information is available in the casinos’ support section.
Games at Windetta Casino
The casino is home to thousands of games, including the latest online slots, tables, and live casino games. You can enjoy these games from multiple software providers, which can be listed in the game lobby. You can also see how many games are available in your country per provider.
If you enjoy online slots, there are plenty of them, and you can filter them by collection. For example, you can easily jump to the latest Megaways, games that have pay both ways, win multipliers, stacked symbols and more.
When you are logged into your account, you can use the Heart Feature to save your favourite games. This is one of the most valuable tools a gaming lobby can offer, as it saves your favourites every time you log into a new session.
The other great feature is the search engine. If you know what game you want to play, type it into the search bar, and the casino will find it almost instantly.
It’s not just about the slots. There are other casino games, including different variations of table games and live casino games. You’ll be in safe hands with providers including Pragmatic Play Live, and Evolution Gaming.
Windetta Casinos Commitment to Responsible Gambling
The casino promotes responsible gambling but there is limited information of how they support it. If you want to set a cooling-off period you must contact the casino.
Website: https://windetta.com
Contact: Support Email: [email protected]