- Home to industry leading providers
- Low minimum deposit and withdrawals
- 24/7 live chat
- Slow withdrawals
- Live chat hard to locate
Editor’s View
As the name suggests, Vinyl Casino is themed around music and it brings happy vibes from the offset.
Navigating around the site was more difficult than we would have liked as we could not locate a scroll bar at the side of the screen. So whilst the menus were clear and easy to use, scrolling down the page took longer and was less effective.
We also thought live chat could have been easier to locate but the good news is that it’s open to new and unregistered users.
Nevertheless, the casino is home to an impressive number of software providers, which we have reported more on below.
General Information about Vinyl Casino
Vinyl Casino is an online casino fully licensed and regulated by the Government of Curacao.
The casino supports a long list of languages, so you can select your native once you arrive at the site. You can log in or register directly through any device, including web and mobile. You can use the latest smartphones and tablets to access their mobile casino site.
One of the perks of Vinyl Casino is its VIP program. You will start at Bronze, but depending on your activity level at the casino, you can work your way up to the top level, Diamond, for exclusive rewards and benefits along the way.
For more facts before you play, check out the online casino review below.
Payment Information and Options at Vinyl Casino
The casino supports a wide variety of payment options, including the latest web wallets and debit cards. It’s also a crypto casino, so you can deposit and withdraw using more options.
The minimum deposit starts at 10 EUR, and the same applies to withdrawals. Withdrawals are processed depending on your VIP status. We have listed the limits for each level above, and it runs on a 90-day period. You can have three pending withdrawals in your account at one time.
Withdrawals will be processed within 3 working days, providing all the conditions have been met, including the verification process. The finance department processes withdrawals Monday to Friday, 6 am to 5 pm
Customer Support at Vinyl Casino
If you need help or support, the casino has a live chat feature which is open 24/7. It is harder to locate than what we’d like to see as you need to go through to the Help Centre first. Find the . topic you need help with, and you’ll see the live chat option within there.
The good thing is that it does give you more of a chance to browse the casino’s most-asked questions. But, if your question is more complex, you can go through to a live chat agent at any time.
Additionally, the casino has email support. The option can be located in the same area as live chat, and the casino aims to respond as quickly as possible.
Games at Vinyl Casino
The casino is home to a selection of games, including online slots, table games, live casino games and exclusive titles.
When it comes to gaming providers, we were impressed! The casino is home to all of the industry’s known names and upcoming studios, so we’re confident that you’ll find online slots and games to enjoy.
You can list the gaming providers and see which ones are available in your country. You can also filter games in alphabetical order or reverse order and list them by how many games are available in your country. If you know what game you want to play, you can use the search engine. The search bar can also find providers and categories.
The casino has an exclusive section of games you’re unlikely to find anywhere else. So, if you’re looking for something different, it’s the place to be.
It’s not just about the slots! If you’re into live casino games, another impressive selection of rooms can be enjoyed throughout different intervals of the day.
Vinyl Casinos Commitment to Responsible Gambling
The casino takes responsible gambling seriously, and we have listed the tools above that you can use when logged into your account.
They have a responsible gambling page at the foot of their casino, which you can use to find tips on staying in control of your spending. There’s also a series of questions you can answer. If you answer yes to any of them, it’s worth checking the external organisations the casino has listed for help and support around gambling addiction.
Final Verdict on Vinyl Casino
Overall, we were happy with our experience at Vinyl Casino. When you register you can also accept a Bonus Crap Credit upon making a qualifying first deposit of 20 EUR or more. You could win bonus cash, casino spins or coins!
There’s a wide variety of games, so we’re confident that you’ll settle in here. One of the casinos top rated games is Majestic King, but we’re sure you’ll have your favourites too. Whilst the games lobby is harder to use with no scroll down bar, there are some useful filtering options once you get to the lobby.
Our experience with support was satisfactory, although we would like to see the live chat option more visible from more pages. When it comes to payments, there are plenty supported, including fiat and crypto options, and they are fully secure, along with the casino which is fully licensed and regulated.
Website: https://vinylcasino.com/en/
Contact: Support Email: [email protected]