- Fast withdrawals
- Weekend withdrawals included
- 24/7 live chat
- Live chat only available in two languages
General Information about Smokace Casino
Smokace Casino is an online casino site home to the industry’s finest gaming providers, so it can cater for your gaming needs. If you’re looking for the latest online casinos, it’s worth a look!
The casino is fully licensed and regulated by the Government of Curacao, and SSL encryption protocols are in place to protect your personal information. When you visit the site, you can pick your preferred language from the list we have included above. The site is available on most devices, including the latest smartphones and tablets.
Our online casino review has included all the essential information to get the truth before you play.
Payment Information and Options at Smokace Casino
You can deposit and withdraw using various payment methods, which we have listed above. There is no payments page for unregistered users, but when you register and log into your account, you’ll see which ones are supported in the cashier. The great news is that there are no depositing fees, and the minimum withdrawal amount is 20 EUR.
You will need to verify your account before withdrawing, so send in your identification documents as soon as possible by email. All withdrawal requests are processed by the financial department within 24 hours after the successful identity and account verification, every day from 9.00-18.00 (GMT+3). The amount of time it takes to arrive in your account depends on which payment method you choose.
You can have three active withdrawals at any one time, and you can withdraw up to 1000 EUR per transaction, 3000 EUR per day and 50,000 per month.
Customer Support at Smokace Casino
If you need help and assistance with anything, the casino has you covered. You can contact the casino using live chat or email, and the casino will reply to your message as quickly as possible.
Live chat is one of the quickest ways to get help, and you can request support in either English or German. There is no chatbot, so during a heavy workload, you may be placed into a queue until a live chat agent becomes available. During our check, we did not experience lengthy queue times, and the agent was friendly and professional. The other great news is that support is available 24/7.
If you can’t get what you need from live chat, you can also email the casino. They have two separate email addresses, one for customer services and one for finance. Visit the support section for their contact details.
Games at Smokace Casino
The casino hosts a library of games, including online slots, different variants of table games, jackpot slots, live dealer games and more. When you open the casino lobby, you’ll see each category of games, so you can easily jump to your favourites.
You can choose from thousands of online slots due to the sheer volume of software providers which are listed in the drop menu. You can select your favourites and see how many games are available for each provider. You can filter games by collection or search for your favourites to save time.
Another great feature is that you can save your favourite game. When you use this feature, your saved games will be listed the next time you log in.
Aside from slots, tables and jackpots, there’s a live casino. You can enjoy games from the likes of Evolution Gaming, Pragmatic Play Live and more. There are plenty of different rooms to choose from, all of which are hosted by live dealers, and most of them are open around the clock.
Smokace Casinos Commitment to Responsible Gambling
Whilst the casino takes responsible gambling seriously, there is limited information for unregistered users. However, once logged into your account, you can view and use any of the tools that are listed in our responsible gambling tab above.
If you want to terminate your account, you must contact the casino, which can also set a cooling-off period if you need time to think. You can contact them by email, or you can seek help from external organisations and support groups who are trained in gambling addiction. These companies are listed on the casinos’ website, but they have not included contact details.
Website: https://smokace.com/en
Contact: Support Email: [email protected]