- Live chat is available
- Decent withdrawal limits
- Good selection of payment methods
- Limited live chat working hours
General Information about Sloterra Casino
If you’re looking for a new online casino, check out our review for Sloterra Casino. It’s an online casino home to a library of games, from slots and tables to live casino rooms. As a registered member, you can also join the VIP Club for exclusive perks.
Sloterra is fully licensed and regulated by the Government of Curacao, and they use SSL encryption methods to protect your data online.
You can become a member at the casino directly through your web browser or through the latest smartphones and tablets. The site supports several languages, which you can select when you visit the home page. We’ve also covered the essential areas of the casino in our expert casino review, which you can read below before registering.
Payment Information and Options at Sloterra Casino
You can deposit and withdraw at Sloterra Casino using a variety of payment methods, including web wallets and the most popular credit and debit cards. It’s also a casino that accepts crypto.
The minimum deposit is $10, and the casinos’ terms and conditions state that depositing fees may apply. The minimum withdrawal amount is €20, and you must verify your account with identification documents before any withdrawal can be processed.
The casino will let you withdraw up to €5000 per day, €10,000 per week and €30,000 per month.
Customer Support at Sloterra Casino
When you need help and assistance with anything, you can contact the casino. One of the easiest ways to get help is through their live chat feature.
Initially, you will be met with a chatbot who can answer the most common questions. You can also request to speak to a human agent at any time. Their typical response time is under two minutes, but during busy periods you will receive a notification letting you know that the wait time may be longer. While you are waiting, you can enter your email address, and the casino will notify you when the agent replies.
Live chat agents are available from 9 am (GMT+3) until 11 pm (GMT+3).
Live chat can answer questions and concerns, but the casino has also listed their email address in case you need further assistance or if you need help outside of business hours.
Games at Sloterra Casino
The casino is home to a library of games, from online slots to an immersive live casino. There are more than 20 gaming providers to enjoy, which we have listed above. Those available in your country will be visible when you open the games lobby.
You can list the slot games in alphabetical order or reverse order. If you have a favourite provider, you can also use the drop-down menu to select them. Each game is also labelled with its software provider’s name so you can see it before opening it.
It’s not just about the slots. You can also choose from various table games and visit the live casino. Here you can enjoy games from the likes of Evolution Gaming and play against the dealers or other real players.
Sloterra Casinos Commitment to Responsible Gambling
The casino promotes responsible gambling, and its customer service team is trained to help if you are suffering from gambling-related harm.
We have listed the responsible gambling tools that the casino supports above. They advise you to set deposit and time limits and take regular breaks.
If you need more permanent measures, you can self-exclude. You must message the support team to self-exclude between 6 months and 5 years.
You can also visit the casino responsible gambling tab at the foot of the casino, which contains helpful links for self-assessments and support groups to help with gambling addiction.
Website: https://sloterra.com
Contact: Support Email: [email protected]