- Decent monthly withdrawal limits
- No depositing fees
- 24/7 live chat- registered members only
- Slow withdrawals
- No live chat for unregistered members
Editor’s View
Overall we are satisfied with the usability and feel of the casino. The menus are easy to use, and the games lobby is player friendly. We are disappointed that there is no live chat for unregistered members, but when you register, you’ll get 24/7 access.
General Information about Rollino Casino
If you’re on the hunt for a new casino and you haven’t checked out Rollino Casino, now may be the perfect chance! As always, we do the leg work and get the facts before you play, which has all been included in our expert casino review.
The online casino supports multiple languages, which you can select when you visit the casino. You can register directly through your web browser, or if you prefer mobile casinos, register using a smartphone or tablet device. Either way, you’ll have access to the casino’s full set of features and games.
When you register, you’ll also automatically enrol into the multi-tier loyalty program when you start playing the casino’s selection of games. You will start accumulating points and progress through the VIP levels.
There’s also a Rollino shop where you can purchase casino bonuses and perks or unlock them using accumulated points.
Payment Information and Options at Rollino Casino
The casino supports a variety of payment methods, which we have listed under our Payments tab. The minimum deposit and withdrawals start at 20 EUR, and the other good news is that there are no fees when you deposit, they are 100% free of charge.
There is no clear information regarding withdrawal fees, but the terms and conditions state the casino reserves the right to charge a withdrawal fee, so check in with the cashier before withdrawing.
You must have a verified account in order to withdraw. The casino will send instructions on verifying your account, and the process usually takes around 24 hours. Once you request a withdrawal, it can take up to 48 for the casino to process it.
All withdrawal requests are processed by the financial department within 24 hours after the successful identity and account verification, every day from 9.00-18.00 (GMT+3).
You can have three withdrawals in your account at any one time, and you can withdraw up to 1000 EUR per transaction, 3000 per 24 hours and 50,000 per month.
Customer Support at Rollino Casino
If you need help and assistance with anything, you can contact the casino. There is a live chat feature, but unfortunately, this is for registered members only, so we have not had the opportunity to test it, which is disappointing. The good news is that once you’re registered, you can access this feature 24/7.
The bad news is that if you need help before you register an account, you must email the casino instead or check out their FAQ section.
Games at Rollino Casino
When you open the games lobby, you’ll be able to choose from thousands of casino games. You’ll have your pick of the online slots, table games and live casino games. There’s also a section of progressive jackpot games with big prizes at stake.
You can list each of the gaming providers to allow you to select and view your favourites which is a great filtering option. You can also browse by collection. For example, you can view games that have Pay both ways, Megaways, Tumbling Reels and the Buy feature. You can even search for your favourite games using the tools provided.
When it comes to table games, again, there are plenty to choose from, including online casino card games, roulette and blackjack. Or, you can jump straight to the live casino, where each game is hosted by real-life dealers.
Rollino Casinos Commitment to Responsible Gambling
The casino supports responsible gambling, but unfortunately, there was limited information available on their website.
If you want to take a cooling-off period, you must contact support, but they have not listed any other ways in which they will support responsible gambling, which is disappointing.
Final Verdict on Rollino Casino
You can sign up at Rollino Casino and enjoy various welcome packs, including up to 6000 EUR on your first four deposits and reload bonuses of up to 300 EUR. You can use your funds to play the casino’s selection slots, including the popular Sugar Pop Slot. Aside from slots, there are table games, jackpot games and a live casino.
We are a little disappointed that live chat is not available for unregistered users. If you have any questions that have not been answered here, you are free to visit us in the forum, where we have some experienced players that may be able to assist you, or go ahead and register, and you’ll have 24/7 live chat. We’re confident that the casino offers a good range of safe and secure payment methods, and the casino is fully licensed and regulated by the Government of Curacao.
Website: https://rollino.co/en
Contact: Support Email: [email protected]