RocketPlay Casino

General Information about RocketPlay Casino

RocketPlay Casino is one of the best online casinos at AskGamblers, evident in their casino rating. It’s not only highly rated by us, but by our players too. The casino scores highly in our RocketPlay player reviews which is always a good indicator that you’re picking the right place to play.

We also noticed that the casino had received several accredited awards, seals and certifications. You can find more information about these at the foot of the casino.

As part of our RocketPlay Casino review, we’ve also checked their complaint history at AskGamblers. We are pleased to report that for the few complaints submitted, the casino has responded and resolved them to a satisfactory standard.

If you’re eager to go ahead and play, keep reading below as our RocketPlay review looks at getting all the facts before you play.

Payment Information and Options at RocketPlay Casino

RocketPlay is a multi-currency casino that offers a range of payment options, including credit and debit card transactions, e-wallets and Bitcoin. The minimum deposit required is €20 or currency equivalent. Cryptocurrencies are supported so you can enjoy instant, easy and secure transactions.

The minimum withdrawal amount is €20. The number of withdrawal options available will depend on the country you are from. Maximum withdrawal limits are €7,500 per week and €15,000 per month.

Most payment methods allow you to deposit and withdraw with no fee. However, others come with a small fee. More information is available on the ‘Payments’ page.

The casino processes withdrawals as quickly as possible. It can take 24 hours for the financial department to check and confirm your request. The casino also suggests you upload your documents to your profile to speed up all your withdrawals.

Customer Support at RocketPlay Casino

If you need help at any time, you can contact the RocketPlay support team. You will be greeted by a RocketPlay bot who can assist you. You will be asked to enter your name and email address before being transferred to a human agent.

The live chat agents typically try to respond within one minute. We were transferred immediately and did not experience wait times, but this may be possible during busy periods. If you have to wait, you can turn on notifications, so if you need to switch screens, the casino will notify you when the agent replies. Live chat agents work around the clock, 24/7. You can type in any language, and the casino has automatic translation.

You can email the casino or visit their support section to access an online contact form if you require additional support. The casino is also available on Instagram, Facebook and Twitter.

The casino is also part of the AksGamblers global player community, which entitles you to have your voice heard and concerns resolved. So, if you have a complaint, you can file it using the AskGamblers Casino Complaints Service and the casino will review your complaint and try to resolve it in the shortest possible time.

Games at RocketPlay Casino

RocketPlay Casino is one of those online casino sites that has it all regarding games. There are more than 50 gaming providers, so you have your pick of the games. There are video slots, online progressive slots, new slots and classic slots.

If slots aren’t your thing, that’s okay too. You can also enjoy hundreds of table games, live casino games and more. And because this is a cryptocurrency casino, the games lobby has a crypto games section so you can easily find the games you can play.

Searching with many games and providers can be overwhelming, but the casino has you covered. We first noticed that you can list the gaming providers to allow you to select your favourites and narrow down the results quickly. Each game is also labelled by its provider.

Finding the most popular games and the latest additions is easy as they have been divided into sections, so navigating from game to game is seamless.

You’ll be pleasantly surprised if you’re a live dealer table fan. The casino is home to various live gaming providers, so there are plenty of variations to keep you busy.

RocketPlay Casino’s Commitment to Responsible Gambling

The casino has a Personal Limits feature to assist you in gambling responsibly. You can access this when you are logged into your account, and we have listed what limits will be available to you above. You can access the functionality within your account in the ‘Personal Limits’ section.

You can stay in control of your limits and amend them anytime. To avoid rash decisions, the casino will only improve increases after the previous limit of the same type has expired. If you need help, you can email the casino, which is trained to help.

The casino has listed the available limits and what they mean on their responsible gambling tab. You can also set a self-exclusion limit for a definite period. This will immediately disable your account, stopping you from depositing and withdrawing. However, you can also email the casino about your self-exclusion limit.

Further help and assistance are available, and the casino has listed information about three external organisations for consultation and support.

Website: https://rocketplay.com/

Contact: Support Email: [email protected]