Pros
  • Live chat is available
  • Home to industry-known providers
  • Good set of responsible gambling tools
Cons
  • Slow withdrawals
  • Low withdrawal limits

Editor’s View

You can enjoy Palm Casino from any device for access to trending slots, table games and live casino games. There are multiple languages available to cater to markets worldwide. Once you’re a member, you’ll gain access to lots of bonuses, including a 5-tier welcome package.

General Information about Palm Casino

Palm Casino has joined the AskGamblers online casino list, offering you a range of games to play from any device. If you’re a mobile gamer, their mobile casino site has plenty to offer, just like the web version.

The casino is available in multiple languages, which we have listed in our tabs above. You can use the menus when you visit the casino to select your preferred language.

AskGamblers can help you choose a reliable casino, which is why we review all the sites to the best of our knowledge. You’ll also have access to the casinos complaints history, our casino rating and be able to write your own review, or read other player reviews.

Payment Information and Options at Palm Casino

The casino supports a variety of payment methods, and it’s a crypto casino. For cryptocurrency deposits, you must use the wallet credentials valid at the time of deposit.

The casino has a Known Your Customer policy in place and can ask for identification documents at any time, usually upon your first withdrawal. The casino typically takes up to 48 hours to review your documents and if they are unsuccessful, they’ll open a support ticket with the reason why.

After the verification process, the casino aims to process withdrawals within three business days. You are only allowed one pending withdrawal per payment method at any one time and one withdrawal per 24 hours. The minimum withdrawal for bank transfers is €100, and for web wallets and cryptocurrencies, it’s €50. If you have accepted welcome bonuses or any kind of bonus, check the terms and conditions before you play, as it could affect your withdrawals. The maximum bet when you have a bonus is €2, so bear this in mind.

You can withdraw up to €1,000 per day, €2,500 per week and €10,000 per month. If you have accepted no deposit bonuses, the maximum withdrawal is €100.

Customer Support at Palm Casino

If you need help, you can launch the live chat feature which is easily found. You can select which department you need help from to be transferred to the right person. There is no chatbot, so you will join a queue until an agent becomes available.

In our experience, there were no queuing times and the agent we spoke to was friendly and professional. Live chat is available from 7 am to 10 pm UTC +0.

If you need help outside of live chat hours, you can email the casino 24/7.

Games at Palm Casino

Entering the games lobby will give you access to plenty of games, including online slots from a variety of software providers, including NetEnt and Quickspin. The providers are listed in the games lobby, so you can view their games individually. There aren’t loads of providers available yet; there are just a select few, but this could change in the future.

You can see which games are player favourites, which games are trending and use the search engine if you’d like to find any game quicker.

There is a selection of table games made up of versions of online blackjack, roulette, poker and more. There is no specific menu for these games, but we found them using the search bar.

However, there is a menu for the live casino and lots of games to choose from. Live providers include Evolution Gaming and Pragmatic Play Live so you’re in safe hands.

Palm Casino’s Commitment to Responsible Gambling

The casino has a responsible gambling policy, and they encourage you to take a self-assessment test to ensure you are gambling safely and healthy. You can assess this on their responsible gambling tab at the foot of the casino.

To keep your gaming activities under control, you’ll have access to self-protection mechanisms, including a cooling-down period and self-exclusion. You can set a cooling-off period for up to 48 hours or self-exclude for longer. You can also opt for an indefinite self-exclusion period without any timeframe, which can be reactivated at request.

You can also manage your deposit, betting, loss and time limits. To understand the scale of your betting you can check a full history of transactions for your deposits and withdrawals.

Final Verdict on Palm Casino

Signing up at Palm Casino is a quick and easy process, and you’ll be granted access to several bonus offers. They have a welcome package that spreads across five deposits, including a 200% welcome bonus of up to €300 on your first deposit. These bonuses are subject to change, so check out the most up-to-date bonuses below.

You’ll have access to plenty of online slots which are RTP-certified, including the popular Spinata Grande Slot. There are tabletop games, live casino games, and sports betting, among other games.

If you need help, we found the live chat was more than sufficient. It’s not available 24/7, but we have listed the business hours above. The casino supports a variety of safe and secure payment methods, including debit and credit cards, web wallets and cryptocurrencies.

Website: https://palm.casino/

Contact: Support Email: [email protected]

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