- Home to more than 80 game studios
- No payment fees
- 24/7 live chat
- Low withdrawal limits
Editor’s View
Overall the casino is very welcoming, and we were able to use and navigate around the site easily, with no concerns.
Live chat can be opened from any page, and the rest of the menus are easy to navigate. The games lobby is player-friendly to tie in with the rest of the site.
General Information about LuckyWins Casino
LuckyWins Casino is an online casino site where you can find thousands of games from more than 80 game studios. The site is available instantly through any web browser, or if you prefer mobile casinos, you can switch to the latest smartphones and tablets. You can also install the casino app on our desktop from the casino’s home page.
The casino is primarily available in English, and we could not find any options to access the casino in another language.
You can become part of the LuckyWins VIP program. You will earn 1 point for every 20 EUR you bet and can exchange points for bonus cash when you reach 100 points. A higher VIP level means you get better exchange rates, but the higher VIP levels are mainly aimed at higher rollers.
Below is our online casino review so you can get the facts before you play.
Payment Information and Options at LuckyWins Casino
The casino supports various payment methods to allow you to deposit and withdraw stress-free. It’s also a crypto casino, so you can deposit through CoinsPaidyou wantlike to use Bitcoin options.
The minimum deposit and withdrawal start at 20 EUR; the other good news is that there are no fees connected with depositing or withdrawing.
When it comes to withdrawals, you can request up to 7,500 EUR per week or 15,000 per month unless otherwise agreed with the casino. If you are a VIP player, you may be allowed to make higher withdrawals. If you win more than 15,000 EUR, the casino may pay you in instalments, except for progressive jackpot wins, which are paid in full.
Unfortunately, we have no further payment information at this time.
Customer Support at LuckyWins Casino
If you need help and support, you can contact the casino anytime. One of the quickest ways to get help is through their live chat feature, which can be launched from any page and is open 24/7.
Initially, you will be met with a chatbot, and you can select help in six different languages. The chatbot can assist with some of the casino’s most asked questions, or you can speak with a human agent anytime.
In our experience with live chat, we were transferred to a customer service agent almost instantly with minimal waiting times. The agent was friendly and prompt with their replies, and we have no concerns.
If you need help outside of live chat, you can email the casino or visit their support section to access an online contact form. The casinos’ inbox is regularly monitored, so we’d like to think that replies are quick, although we have not tested this feature.
Alternatively, you can visit the FAQ page with answers to various topics, including payments and casino bonuses.
Games at LuckyWins Casino
The casino is home to more than 80 game studios, so when it comes to casino games, there are thousands. You can choose from the latest online slots and table games. You can also chase the dream and try the casinos’ selection of progressive jackpot slots.
You can list the game studios from the games lobby to see which ones are supported in your country and select your favourites. You can also browse games by their popularity and check out the newest games. If you want to get stuck in, you can use the search bar to find any quicker.
Whilst there are plenty of slots, there are lots of table games available. From online blackjack and roulette to the latest card games. Or you can visit the live casino to enjoy the latest Live Game Shows, VIP Roulette, Speed Roulette and more.
LuckyWins Casino’s Commitment to Responsible Gambling
The casino is a responsible gambling operator, and if you think that gambling is interfering with your normal daily routines, the casino has a Personal Limits feature you can use.
You can set limits on the amount you deposit, lose, wager, or spend in one game or on your account activity on the whole. This functionality can be accessed within your account in the “Personal Limits” section.#
You can also set a cooling-off limit for a definite amount of time or a self-exclusion limit. You can even limit the time you spend gambling. You can set the limit from a period of 6 to 1000000 minutes.
Finally, if you need to take a more permanent break, you can email customer support to self-exclude and contact some of the external companies and support groups for further help.
Final Verdict on LuckyWins Casino
You can sign up at LuckyWins Casino and enjoy a welcome package of up to 3,000 EUR, including a 100% first deposit bonus.
Overall, we had no concerns with the casino, and one of the major attractions is its game selection. With more than 80 game studios to enjoy, there are thousands of online slots, table games and live casino games. You can use your casino bonus to enjoy the casino’s selections of slots, including the popular Sweet Bonanza Slot.
The casinos’ support options are great, and we have a pleasant experience with live chat. We were also satisfied that the casino offers a range of safe and secure payment methods, and they are fully licensed and regulated by the Government of Curacao.
Website: https://www.luckywins.com
Contact: Support Email: [email protected]