- Home to more than 35+ gaming vendors
- Fast withdrawals (up to 12 hours)
- No payment fees
- Support is available in only two languages
General Information About Kakadu Casino
Kakadu Casino is an online casino that is not only highly rated by AskGamblers but also in our Kakadu player reviews. The casino has also been accredited by several trusted companies, which are available at the foot of the casino. This includes the casino receiving the prestigious AskGamblers Certificate of Trust.
Now, our expert Kakadu Casino Review can go into more detail so you can find out the ins and outs of everything to do with payments, customer support, games, responsible gaming, and more. Don’t forget to check the casino reviews online to see what your fellow punters say about the Kakadu online casino.
Payment Information and Options at Kakadu Casino
You’ll be pleased to know that the casino now accepts more than 15+ payment methods, so wherever you are in the world, you should be able to find a payment method to suit you. Unfortunately, the casino is not currently accepting any cryptocurrencies.
Whether you are depositing or withdrawing, you will also be able to do this freely, as the casino does not charge any fees. The minimum deposit and withdrawal amount depend on which payment method you choose. However, as a rule, the minimum amount is €20. Limits per transaction are also applied, depending on how you find and withdraw from your account.
You can play using a few different currencies, and you can choose a currency that you wish to add to your profile.
Deposits are instant, and when it comes to withdrawals, the casino aims to process them as quickly as possible, if not instant. However, in some cases, it can take up to 12 hours. There is also a daily withdrawal limit of €/$1,000 and a monthly limit of €/$10,000
Upon requesting your first withdrawal, you must verify your account by sending verification documents. To do this, go to the Documents page. The files can be no larger than 2 MB.
Customer Support at Kakadu Casino
Questions or concerns are natural when you join any new casino, which is why Kakadu Casino has a professional team of customer service agents to assist 24/7.
One of the best ways to get help is through their live chat facility, which is open around the clock. Enter your name and email address to start, and select either English or German. A chatbot will then direct you through some questions to try and help, or if you want to speed things up and chat with an agent, type in your question.
From our experience chatting with the casinos’ customer support agents, we can confirm they are responsible, professional, and knowledgeable.
If you want to contact the casino any other way, email them or use the online contact form in their support section. Alternatively, they have a handy FAQ section with answers to questions about your account and registering, payments, bonuses, security, and more.
If you are experiencing issues, you can chat with the casino’s customer support team, who will try to resolve the issue. However, if you need to submit a complaint regarding Payment, Bonuses, Software, Deposit, Accounts, or other, you are welcome to file a complaint with the AskGamblers Casino Complaints Service.
As the casino has received the AskGamblers Certificate of Trust, they must remain transparent and willing to solve issues as soon as possible. We are pleased to tell you that the casinos’ complaint history at AskGamblers is near impeccable, so you’re in safe hands.
Games at Kakadu Casino
You will be satisfied with playing your favourite online slots and games with real money at the casino. Kakadu is home to more than 30+ gaming vendors, including some of the most sought-after names in the industry.
Alongside the usual video slots and table games, you can enjoy the thrill of live casino games and buy bonus games, jackpots, and more! One of the first things we noticed about the games lobby is that they are all listed in alphabetical order; this is a handy feature for all players because pinpointing games you want to play is so much easier now.
However, if time is not on your hands and you want to head to your favourite games even quicker, you can! You can use a drop-down menu to list all the gaming providers, and there is a search bar if you want to type in your favourite titles. Besides that, everything is self-explanatory, games are available on mobile, and the casino uses a random number generator to determine fairness.
Don’t forget to check out the latest casino bonuses before you play!
Kakadu Casino’s Commitment to Responsible Gambling
If you think you are spending more than you can afford, you can use the casino’s responsible gambling tools, and information is readily available at the foot of the casino. First and foremost, if you need to determine whether or not you are exhibiting signs of problem gambling, the casino has linked a helpful quiz you can take.
You can set all the limits we have stated above, and the casino’s support team is always available to help. Then to assist you further, they offer a Personal Limits feature. Taking a cooling-off period or self-excluding is also supported at the casino. If you do this, you can email the casino to initiate a withdrawal of any funds left in your account.
The casino also lists the contacts of outside organisations that can offer consultation and support for gambling-related harms.
Website: https://www.casinokakadu.com/
Contact: Support Email: [email protected]