- No payment fees
- Low minimum withdrawal amount
- Poor responsible gambling tools
General Information about Izzi Casino
Izzi Casino is an online casino home to various casino games, including video slots, table games, sports, live casino games and more. For your online security, the casino is fully licensed and regulated by the Government of Curacao and uses SSL encryption methods to ensure your personal information is always protected.
You can register an account using any device and platform, including a compatible web browser and the latest mobile devices. The mobile casino can be launched on any iPhone or Android device to enjoy a stable and smooth gaming experience. The casino is also available in multiple languages across devices.
Before you get started, it’s a good idea to read our online casino review. Below we have included the essential information to get the truth before you play.
Payment Information and Options at Izzi Casino
You can deposit and withdraw at Izzi Casino using various payment methods. We have listed them in our Payments tab, but please bear in mind that these are country specific. When you register and log into the cashier, you’ll see which options are available.
The minimum deposit and withdrawal are 10 EUR, and don’t forget that you can also take various casino bonuses with this, which are listed on this page. The other great news is that there are no payment fees.
The maximum amount for withdrawal depends on the payment method that you select. If the amount you request to withdraw exceeds the limit set by the specific payment system, the amount will be withdrawn in instalments. Your payout limits can also not be less than three times the total deposits made in the last 24 hours / 7 days / 30 days, respectively, before the withdrawal.
Withdrawal limits depend on your casino status as follows:
- €4000 per day / €20,000 per week / €80 000 per month for New or Regular statuses.
- €10,000 / €50,000 / €200 000 for Premium status.
- €15,000 / €75,000 / €450,000 for a VIP status.
It’s a cryptocurrency casino too, so if you are using these methods, the limits for payouts in cryptocurrencies are set at the equivalents of $50,000/ $250,000 / $1,000,000 for all players, even if you are VIP.
The casino aims to process withdrawals within 24 hours, although larger withdrawals could take longer. The finance team also prioritises VIP withdrawals. You can only withdraw once you have completed the verification process, which could delay the withdrawal process up to 72 hours. Additional verification can also be requested if you withdraw more than 1200 EUR.
Customer Support at Izzi Casino
There are two main ways to contact support at Izzi Casino; live chat and email. The great news is that both options are available 24 hours a day, 7 days a week.
You can launch the live chat feature and speak to trained agents to assist with issues such as payments or other concerns and questions. There is no chatbot, so you will be transferred to a customer support agent immediately or when one is available. Their primary language is English, but they can use a translator to assist in other languages.
You can also email the casino at any time, and the casino aims to respond within 30 minutes, although this could take longer during busy periods. If you are a VIP, your emails will be prioritised for faster replies.
Games at Izzi Casino
You can enjoy a catalogue of top casino games at Izzi Casino, and the games lobby is user-friendly, so there are plenty of ways to find your favourite games if you’re a casino veteran.
There are online slots, table games, bonus buys, and live casino games from industry-known software providers. Each provider has been listed in the menu to the right of the games lobby, so you can easily select each one.
You can also filter games by feature. You can view all games with Multipliers, Megaways, Respins and more. You can also list games by their genre. So, if you have a favourite theme, this could be a great feature to use. Alternatively, you can use the search engine to pinpoint games.
If you prefer live casinos, you can also enjoy games from Evolution Gaming, Lucky Streak and more. There are games of Live Blackjack, Live Roulette, Live Game Shows and more.
Izzi Casinos Commitment to Responsible Gambling
The casino promotes responsible gambling, and we have listed the tools the casino supports in our responsible gambling tab above.
If you visit the casino responsible gambling tab at the foot of the casino, there is some further information regarding the potential risks, the prevention of underage gamblers and legislative restrictions.
If you need to take a break from the casino and self-exclude, you must contact the casino. You can also answer a series of questions listed on the casino’s website. If you answer yes to any of the questions, the casino has listed external organisations that can assist further.
Website: https://izzicasino.com
Contact: Support Email: [email protected]