Hugo Casino

Editor’s View

Overall, we thought the casino was warm and friendly from the get-go. There are easy-to-use menus for beginners through to pros and an excellent selection of games. Live chat is easy to find and available 24/7

General Information about Hugo Casino

Huge Casino is an online casino that has a good game offering from some of the leading software companies in the world. The casino supports a long list of languages, supporting you wherever you are in the world.

You can sign up using AskGamblers, and you can use any device. Sign up from the latest web devices or switch to the latest handsets for your mobile experience.

Once a member, you can join the Loyalty Club. There are currently five levels of membership, and you can earn exclusive benefits such as Free Spins, cashback and a personal account manager.

Everything you need to get started can be found on this page, including our casino rating, bonuses, complaints history and more.

Payment Information and Options at Hugo Casino

The casino supports a good range of payment methods, and you’ll be pleased to know that there are no depositing fees. The minimum deposit and withdrawal amount is €20.

You can request a withdrawal once your account is verified, and the casino will email you to show you how to do this. Documents must be emailed to the casino for approval.

Once your account has been verified, withdrawals could take up to 24 hours. All withdrawal requests are processed by the Financial department from Monday to Friday, 9.00-18.00 (GMT+2). You are allowed three pending withdrawals in your account at any one time.

You can withdraw up to €500 per transaction, €500 per 24 hours or €15,000 per month. The casino states that they reserve the right to charge withdrawal fees which will be visible from the cashier.

Customer Support at Hugo Casino

If you need help, you can contact the casino and the fastest option in our experience is live chat. You can click the live chat icon on any page to receive instant help from a live chat agent or wait in a short queue if they’re busy.

We were transferred almost instantly, and the live chat agent was friendly and professional. The other good news is that live chat is open 24/7, answering your questions in real-time. You can also select the department you need to speak to in order to be transferred to the correct agent.

If your questions don’t require urgent attention, you can also email the casino. The casino is still trying to answer these as soon as possible. There is also an online contact form in the support section, and the casino will respond by email.

There’s also an FAQ section that covers various topics, including payments, safety, and security.

Games at Hugo Casino

When you open the games lobby, you’ll be met with thousands of casino games. You can enjoy the latest online slots from a host of gaming providers, which are all labelled per game. New online slots are added on a regular basis, and you can easily jump to these to try games as they’re released. The casino also lists its most popular and hottest games to stay ahead of the trends.

Other than slots, there’s a section of table games, including roulette and blackjack. There are different variations depending on the provider of each game, and betting limits vary from table to table.

If you’re in the live casino, you can enjoy games from the likes of Pragmatic Play Live and Evolution Gaming. If you’re a high roller, you can find the VIP tables, which often offer higher betting limits.

Hugo Casino’s Commitment to Responsible Gambling

The casino supports responsible gambling, but there are a few features that you can use from your account. If you need help, you can contact support. You can also email the casino to set a cooling-off period or to self-exclude.

Final Verdict on Hugo Casino

You can sign up at Hugo Casino using a €600 welcome bonus + 275 Free Spins. There are thousands of online slots, including the popular Reactoonz Slot. Other games include table games and live casino games.

We are confident that you’ll get support through live chat when you need it, although other options, including email, are available. There’s a good selection of payment options, and the casino is fully licensed and regulated by the laws of Curacao.

Website: https://hugocasino.com/en

Contact: Support Email: [email protected]