Pros
  • Home to industry-leading providers
  • Live chat is available
  • Holds a UKGC License
Cons
  • Slow withdrawals
  • Low maximum monthly withdrawal limits

General Information About HeySpin Casino

HeySpin Casino has been at AskGamblers for some time now, so you can check out our casino rating and read multiple player reviews. These online casino reviews are written by AskGamblers members, and we’re pleased to report that our members are ranking the casino highly so far.

The casino is fully licensed and regulated by the Malta Gaming Authority, but they also hold a license from the UKGC, which means you can register and play confidently if you’re from the UK.

When you visit the site, you can select your preferred language and register through virtually any device, including the latest smartphones and tablets. The mobile casino site replicates the web version so you can switch between devices seamlessly. Regarding games, we’ll chat more about this below and discuss the most important topics so you can get the truth before you play.

Payment Information and Options at HeySpin Casino

The casino supports multiple payment methods, including the most popular credit cards and web wallets. When it comes to withdrawing, the casino supports fewer options, so be sure to check that the depositing method you pick also supports withdrawals for less hassle further down the line.

The minimum and maximum withdrawal amounts are not specified on the payments page. However, when you register and log into your account, you can open the cashier for more information regarding this.

As well as the payment provider setting maximum limits, the casino will let you withdraw up to €7,000 a month, considerably less than the industry average.

The casino aims to process withdrawals as quickly as possible, but it can take up to 48 hours in most cases. You will also be required to verify your account by sending your identification documents. These can be sent directly using the Document Uploader.

Customer Support at HeySpin Casino

If you want to contact the casino, you can reach out to them via live chat, which is the quickest option. However, live chat is only open from 8 am to 12 am CET daily. The casino’s live chat agents are trained to answer your questions or concerns.

If you need help outside of live chat hours, you will need to email the casino instead. They aim to reply as soon as possible.

The casino also provides a very detailed FAQ section. They have covered an extensive range of topics to answer your queries. You can also use the search engine to type in your question since so many have been answered.

If you still need help, you can use the casinos’ online contact form for further assistance.

Games at HeySpin Casino

There are dozens of casino games to choose from here, and many of those are video slots from multiple software vendors to cater for every kind of player.

Their lobby is easy to use, but there are few filtering options to help you find your favourite games. The main feature we found was the search engine, which can find any game in the entire directory in just a matter of seconds. You can search by game or provider. But, if you’re a new player and don’t know which games to search for, this feature won’t be very handy for you yet.

You can discover an array of table games, including the traditional variants of Blackjack, Roulette and Poker. Some of these tables are also themed to add extra entertainment. Some video poker games may appeal particularly to you if you enjoy card games with a difference.

In the live casino, you will be spoiled for choice with live games of Blackjack, Roulette and Baccarat. These are much like the tables we just mentioned, only they are hosted by real-life dealers. These kinds of games can appeal to you regardless of your budget, as minimum and maximum betting stakes vary from room to room.

HeySpin Casinos’ Commitment to Responsible Gambling

The casino takes responsible gambling seriously, which is why they have a robust policy in place when you are logged into your account. You’ll have access to more than six tools that can help you maintain control over your spending.

To set your personal limits, you can decide how much you are willing to spend daily, weekly and monthly and set a limit to enforce it. If you wish to take a break from the website and suspend your account use, you can take a time-out. You must be logged in to do this.

If you become concerned about your gambling behaviour and wish to restrict your gambling, you can request a self-exclusion period. This must be done by contacting the casino.

Another great feature which stood out to us can be found in the responsible gambling tab at the foot of the casino. You can take a test and answer twelve questions about your gambling activity within the last 12 months, and the casino will gauge your risk level for problem gambling.

Website: https://www.heyspin.com/

Contact: Support Email: [email protected]

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