Pros
  • Over 7000 games
  • Exquisite 24/7 live chat support
  • Mobile friendly games
Cons
  • Poor selection of RG tools
  • Unclear info regarding withdrawal limits and restricted countries

Editor’s View

What the self-proclaimed top Southeast Asian casino lacks in the responsible gambling department, it makes up for in game selection and sports betting events, but nevertheless remains far from the declared title.

General Information About GemBet Casino

GemBet Casino has been around the online casino universe since 2015, making it a stalwart among NetEnt casinos. Apart from the lion’s share of NetEnt’s titles, the casino hosts dozens of the industry’s popular gaming providers, at least in the slot category. Naturally, GemBet has caught up with the times and optimised its site as a mobile casino without a separate download software.

GemBet is available in several languages, including Chinese and Malay, which you can pick from the dropdown menu on the right-hand side of a not-so-fast website. The six-tier VIP club offers various perks, including higher turnover rebates, exclusive bonuses, gifts, and treats.

Pore over our online casino review and learn more about GemBet Casino.

Payment Information and Options at GemBet Casino

GemBet included several payment methods in its money handling system, including e-wallets like Skrill, Trustly, or Payz, and bank wire; payment cards are mentioned in the T&Cs, but not individually. The casino doesn’t state its maximum/minimum withdrawal limits, so consulting with support agents will be best. Meanwhile, max daily net winnings are capped at €100,000.

Among its currencies are several cryptocurrencies, so yes, GemBet also serves as a crypto casino, meaning you can withdraw money to a crypto wallet.

Customer Support at GemBet Casino

Support agents can be reached via various channels, including live chat, and are available non-stop and quick on their feet, as we have attested in several instances.

The rest of the options to get in touch with the casino’s customer representatives are through an online form and via email.

Games at GemBet Casino

Sportsbook and casino are both here, as is the live casino section. From what we could see and surmise, GemBet seems more inclined to sports betting than to casino games, which isn’t to say that the casino is shabby.

The collection is still impressive: with dozens of providers, online slots abound in hundreds of titles, neatly grouped into several categories, including the most popular slot developers. Before playing, check to see if there are any specific country restrictions regarding slot games.

Apart from slots, table and dice games are also available, as are instant wins games. Live casino awaits more of a brick-and-mortar type of players with several household names behind the numerous titles, including Pragmatic Play Live, VivoGaming, and Evolution Gaming, to name a few.

GemBet Casino’s Commitment to Responsible Gambling

The biggest stumbling block to giving GemBet a full thumbs up is its narrow selection of responsible gambling tools. Although it retains the most stringent ones, like the Self-Exclusion Tool and Self-Exclusion Register participation, it offers no others.

Final Verdict on GemBet Casino

What left the biggest impression on us at GemBet was their customer service: quick and friendly, they were of help in multiple instances. What baffled us most was their casual relationship with responsible gambling and the lack of RG tools.

Regarding active casino promotions, GemBet has several of them, including the welcome bonus of 100% up to €500, which is a more or less standard sign-up promo. Be aware that the casino claims the bonuses are available only to Singaporean and Malaysian players; even with the Curacao license behind them, it remains unclear whether GemBet caters to players worldwide, prompting individual punters to double-check every piece of information.

Website: https://gem.bet

Contact: Support Email: [email protected]

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