Pros
  • Licenced and regulated by the UKGC
  • Several ways to contact the casino
  • Responsible Gambling tools present
Cons
  • Live chat not easily accessible

Editor’s View

Gala Casino is a well-equipped online casino where you will be able to find lots of popular slot titles. The casino’s regulated by the UKGC, which is always a plus, seeing as it is a reputable and strict gaming licence. The casino seems dedicated to responsible gambling; however, if you run into any issues, you won’t be able to quickly access live chat from the original screen, which can be a hassle.

General Information about Gala Casino

Gala Casino is an online casino site where you can play different types of casino games, including various live dealer games, slots, table games, and more. The website is available only in English which is not surprising considering the casino is focused on UK players. That’s why, apart from having a Gibraltar licence, the casino is also regulated by the UK Gambling Commission.

For a more detailed overview of the casino, simply continue reading our comprehensive online casino review.

Payment Information and Options at Gala Casino

Gala Casino accepts various payment methods, from standard credit and debit cards (Visa, Maestro, MasterCard) to different e-wallets like PayPal, Neteller, Skrill and others.

While it varies from deposit method to deposit method, the maximum amount you can deposit is £2,000.

Different withdrawal options have different withdrawal pending times. However, you can always see what the specific withdrawal time is once you have selected your preferred withdrawal option.

Additionally, it is important to know that Gala Casino does not require any withdrawal fees.

Customer Support at Gala Casino

At first glance, it is not easy to locate Gala Casino’s customer support. First, you will need to click on the “Help & Contact” section in the header. Then you will be taken to a screen where you can read various helpful texts that function like a FAQ section.

However, if you wish to speak to a live agent, you will need to continue clicking through. By choosing any of the topics, you will then be asked if you need additional help. Clicking “Yes” will take you to another page where you can explore additional options, which are:

  • Contacting agents via social media accounts (Facebook, X/Twitter, and Instagram direct messages)
  • Live chat
  • Email

By choosing live chat, you will first have access to the casino’s live chat bot. Then, if the bot still isn’t entirely helpful, you will be connected to a live customer service agent.

Games at Gala Casino

Gala Casino is home to a variety of different online casino games powered by some of the biggest names in the industry, such as Games Global, Big Time Gaming, Yggdrasil Gaming, and others. The game selection ranges from online slots, Megaways, and jackpot games to various types of table games, scratch cards, slingo, and live casino games. You can also check out their new additions under the category labelled “New & Exclusives”.

Gala Casino’s Commitment to Responsible Gambling

The Responsible Gambling section is easily accessible from the header menu. The casino explains and lists their options, including spending controls (setting up a deposit limit), time out, and self-exclusion.

Self-exclusion can be set for a minimum of six months. However, should the need for it arise, self-exclusion can be set indefinitely, as well.

Final Verdict on Gala Casino

Gala Casino is a solid casino site with a variety of games, several responsible gambling tools, and a useful database of FAQ.

At the time of writing this review, the casino has several promotions that have caught our eye, such as the Rewards Wheel with Bonus Spins, daily Bonus Spins, and a £40 bonus with 50 Bonus Spins.

Additionally, Gala Casino hosts daily casino tournaments which is a popular way to engage in casino activities.

Website: http://www.galacasino.com

Contact: Support Email: [email protected]

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